| ECOMMERCE ORDER PROCESSING |
Order processing is defined as the handling of
customer orders within the distribution center. Order processing includes
all of the activities related to filling a customer's purchase of your
product or service. These orders may be from:
- call centers
- ecommerce websites
- shopping cart systems
- web forms
- email
Order processing is a multi-step process that
most often includes:
- capturing and checking the order, prices and
terms collecting payment
- producing an invoice
- picking the goods from a warehouse
- packing the goods
- shipping goods to the customer
Ecommerce
order processing will also utilize:
- Secure credit card processing
- Electronic data interchange (EDI)
- Shipping confirmation files
- Secure electronic
transaction system
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